GoldmillsRecruitment are seeking a permanent full time Waitress to work at an Italianrestaurant in Hornchurch which aims to provide not only delicious food anddrinks but also a memorable and enjoyable dining experience for itspatrons. With its focus on Mediterranean-inspired cuisine, cocktails,beers and wines, it provides a wide range of options for guests to indulge in.

WorkingHours – up to 40 hours per week / evenings and weekends are essential.

The idealcandidate will have a minimum of 2 years’ experience in hospitality front ofhouse. Have a good understanding of allergens and high-end clients’expectations.

Silverservice knowledge is preferred.

Key Responsibilities

·        Team Leadership:Supervise, train, and motivate the waiting staff to deliver exceptionalcustomer service.

·        Customer Experience:Ensure guests receive a warm, friendly, and efficient service from arrival todeparture, addressing and resolving any issues promptly.

·        Inventory & Supplies: Monitor and manage stock levels of front-of-house supplies, placingorders as needed.

·        Health & Safety Compliance: Ensure all front-of-house activities adhere to health, safety, andhygiene regulations.

·        Reporting: Work closely with management to provide insights on serviceperformance, customer feedback, and operational improvements.

Requirements

·        Provenexperience in a similar role within the hospitality industry.

·        Strongleadership and interpersonal skills.

·        Excellentorganizational and multitasking abilities.

·        Acustomer-focused attitude with the ability to handle complaints professionally.

·        Knowledge ofhealth and safety standards.

·        Flexibility towork evenings, weekends, and holidays as needed.

·        A passion forhospitality and delivering memorable experiences.

Pleaseapply today with an updated CV if you are interested!

Or feelfree to send your CV to jemima@goldmills.co.uk

We look forward in speaking with you soon,

The Goldmills Hospitality team.

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